In this Refund Policy, “us,”, “our”, and “we” shall mean ICONIC EXCHANGE FZCO (trading as Blue Guardian).
Try Before You Buy
Blue Guardian Evaluations are available for purchase on our website. Our Blue Guardian Evaluations are on Platform 4 and Platform 5 with Purple Trading Seychelles & EightCap demo accounts. Purple Trading Seychelles allows you to create a demo account to let customers evaluate and familiarize themselves with the trading platform prior to making a purchase decision. We strongly recommend that all customers download, install, and test the demo account before making a purchase and taking our evaluation. Whilst such demo account will give you an indication of what the trading platform will look like for the Blue Guardian Evaluation, the conditions and trading rules for such demo accounts will not be the same as the conditions and trading rules that apply to the account you will be granted access to during the Blue Guardian Evaluation.
Once a purchase has been made and the evaluation credentials have been emailed to the customer, no refunds under any circumstances will be accepted. Customers have the ability to "try before you buy" as noted above and can clearly have a full experience and know what to expect. All sales are final.
Refunds Upon Completion of the Evaluation Program
After you have successfully completed the Blue Guardian Evaluation and have entered into a written agreement with us in relation to the proprietary trading phase, you will receive a refund of the initial evaluation fee you paid when you purchased a Blue Guardian Evaluation via our website with your first successful profit split payment. Your evaluation fee will not be refunded until you have reached your first profit split.
Acceptance of this Policy
It is your responsibility to familiarize yourself with this Refund Policy. The terms of this Refund Policy, together with our Evaluation Terms and Conditions, are incorporated into your contract with us for the purchase of Blue Guardian Evaluations. By placing an order for the purchase of any Blue Guardian Evaluation, you indicate that you have read this Refund Policy and that you agree with and fully accept the terms of this Refund Policy. If you do not agree with or fully accept the terms of this Refund Policy, you must not place an order with us. Please contact us at email@example.com should you have any questions regarding our refund policy.
You expressly agree not to make any chargeback claims on any payments made to Blue Guardian whether by way of credit card or any other payment channel without first contacting Blue Guardian. In any such situation, you expressly agree to provide Blue Guardian with full details relating to the intended chargeback claim.
If you make any chargeback claim, Blue Guardian shall at all times be entitled to suspend any Membership Accounts or Evaluation Accounts that you may hold and suspend the payments of any profit split payments from such accounts to you.
If you make any chargeback claim, Blue Guardian shall be entitled to recover from you any amounts paid by Blue Guardian to you in respect of any Membership Accounts or Evaluation Accounts you may hold, including but not limited to any and all profit split payments.
If you make any chargeback claim whether successful or not, you expressly agree to pay for all costs incurred by Blue Guardian in respect of defending such chargeback claims, including but not limited to all legal fees.
Changes to this Policy:
We reserve the right to update or change this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
By shopping with ICONIC EXCHANGE FZCO, you agree to abide by this Refund Policy. If you have any questions or concerns, please contact our CustomerSupport team